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Terms & Conditions

The portal [www.desi.com] (collectively, the “Desi Platform” or “Desi”), is managed and operated by [Your Company Name] (“[Short Company Name]”, “we”, “us” or “our”). Any natural or legal person who accesses and/or uses Desi in any manner (“you” or “your”) or uses any current or future service, functionality, or offer made available on Desi (“Service”) will be subject to these terms and conditions for use of Desi (“Terms of Use”), as updated from time to time, and such terms, guidelines, and conditions as may be applicable to such Service (“Service Terms”). If these Terms of Use are inconsistent with such Service Terms, the Service Terms will control to the extent of such inconsistency with respect to the applicable Service.
 These Terms of Use constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures. Please read these Terms of Use carefully before using or accessing the Desi Platform or availing any Service. By using the Desi Platform or availing any Service, you signify your agreement to be bound by these Terms of Use.
 Use of Desi
You agree and acknowledge that Swadesh is an online platform that enables you to purchase the products listed on the Swadesh Platform at the indicated price at any time from the serviceable locations within the territory of India. The contract of sale of products on the website shall be a strictly bipartite contract between you and Reliance.
 Eligibility
Only persons who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. persons who are 18 (eighteen) years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use and access the Swadesh Platform. If you are a minor i.e. under the age of 18 (eighteen) years, you may use Swadesh Platform only with the involvement of a parent or guardian. Registration & Operation of Your Account
In order to use the Swadesh Platform and avail its Services, you will have to register on the Swadesh Platform. Registration is a one-time process and is free of cost. You may register providing relevant information, such as your mobile number and such other details relevant for creating an account. Your login ID and password will be created based on the information provided by you, which you can use to access your Swadesh Platform account at any time.
Your credentials shared by you at the time of registration and your Swadesh Platform login ID and password are referred to as “Account Information”.

You are solely authorised to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and for restricting access to your computer/mobile/other similar devices to prevent unauthorised access to your account. You will at all times keep your Account Information current and accurate. You can access and update much of the Account Information you provided us with in the ‘My Account’ area of the Swadesh Platform.

You will: (a) immediately inform Reliance of any unauthorised use of the account or any other security breach; and (b) ensure that you log out of your account at the end of each session. Reliance will not be liable for any loss or direct or indirect damage arising from your failure to comply with these Terms of Use. You may be held liable for any losses incurred to Reliance or any other user due to unauthorised use of their account, resulting from your failure to keep your Account Information safe, secure and confidential. We reserve the right to refuse access to Swadesh, restrict placement of new orders, cancel pending orders, deactivate, or suspend your account on Swadesh, without any notice to you, at our sole discretion, for reasons which may include: (a) breach of these Terms of Use, Privacy Policies or any other applicable policy; or (b) violation of any applicable laws; or (c) suspicion of your involvement in any inappropriate or unlawful conduct; or (e) suspicion of your involvement in placing fake orders, frequent cancellations, returns, or abuse of any policy; or

(f) directly or indirectly threaten to or cause harm to the brand image of Swadesh on a public forum (including but not limited to social media, print or electronic media); or (g) causing harassment to Swadesh and/or its employees/or its agents.