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No.54, 3rd Cross, SBM Colony, Banashankari 1st Stage, Bengaluru, PIN: 560050
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Privacy Policy

PRIVACY POLICY

Last updated: [●]

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and informs You about Your privacy rights and how applicable law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Desi Handmade, the commercial/B2B platform operated under [legal entity name to be confirmed], with its principal place of business at [registered address to be confirmed].
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: India.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Desi Handmade website and any related digital platforms operated by the Company.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Desi Handmade, accessible from [website URL to be confirmed].
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Company name and designation
  • Business address (City, State, Postal Code)

This information is typically collected in the context of business enquiries, account creation, order processing, or partnership discussions.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol (IP) address, browser type, browser version, pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, mobile device unique ID, IP address, mobile operating system, type of mobile internet browser, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These technologies are used to improve functionality and analyze usage patterns.

Technologies used may include:

  • Cookies or Browser Cookies – You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of the Service may not function properly.
  • Web Beacons – Certain sections of the Service or communications may contain electronic files used to track engagement and system performance.

Cookies can be Session Cookies (deleted when the browser is closed) or Persistent Cookies (remain on the Device).

We use Cookies for the following purposes:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: To provide core functionality and ensure secure access to the Service.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: To record cookie consent preferences.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: To remember user preferences and improve experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service
  • To manage Your Account and business relationship
  • For the performance of contracts, including orders and commercial engagements
  • To contact You regarding enquiries, updates, or service-related communications
  • To provide information related to products or services relevant to Your enquiry
  • To manage and respond to requests
  • For internal analysis, service improvement, and operational planning
  • For business restructuring or transfers, if applicable

Sharing of Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers who assist in operating the Service
  • For business transfers such as mergers or restructuring
  • With affiliated entities operating under common governance
  • With business partners where necessary to fulfill commercial requests
  • With Your consent for specific purposes
  • To comply with legal obligations

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting obligations.

Usage Data is generally retained for a shorter period unless required for security or legal compliance.

Transfer of Your Personal Data

Your information may be processed at the Company’s operating locations or other locations where Service Providers operate. This may involve transfers across jurisdictions with different data protection laws.

By using the Service and submitting information, You consent to such transfers. The Company will take reasonable steps to ensure data security and lawful handling.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. Notice will be provided where required.

Law Enforcement

Personal Data may be disclosed where required by law or valid public authority requests.

Other Legal Requirements

Disclosure may occur to comply with legal obligations, protect Company rights, prevent wrongdoing, ensure user safety, or limit legal liability.

Security of Your Personal Data

We take reasonable steps to protect Your Personal Data. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Children’s Privacy

The Service is intended for business users and does not address individuals under the age of 13. We do not knowingly collect Personal Data from children under 13.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage You to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

You are advised to review this Privacy Policy periodically.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

  • By email: [official email ID to be confirmed]